Shipping policy
# Shipping Policy
## Shipping Information
Thank you for shopping with CRAFT VASTRA. We are committed to delivering your orders safely and efficiently across India.
### Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
### Shipping Timeline
Estimated delivery times may vary depending on your location:
- Metro Cities: 3–5 Business Days
- Tier 2 & Tier 3 Cities: 5–7 Business Days
- Remote Locations: 7–10 Business Days
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, or unforeseen circumstances.
### Shipping Charges
- Free Shipping on orders above ₹999.
- Shipping charges, if applicable, will be displayed during checkout before payment.
### Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email. You can use this tracking information to monitor your shipment status.
### Delivery Partners
We work with trusted courier partners to ensure secure and timely delivery across India.
### Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. CRAFT VASTRA will not be responsible for delays or delivery issues caused by incorrect or incomplete address information.
### Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability, incorrect address, or refusal to accept the shipment, additional shipping charges may apply for re-dispatch.
### Damaged Packages
If your package arrives visibly damaged, please take photographs before opening and contact our support team within 24 hours of delivery.
### International Shipping
Currently, CRAFT VASTRA ships within India only. International shipping services may be introduced in the future.
### Contact Us
For shipping-related queries, please contact:
📧 Email: onlinecart415@gmail.com
### Policy Updates
CRAFT VASTRA reserves the right to update or modify this Shipping Policy at any time without prior notice.
**CRAFT VASTRA – Weave Heritage. Wear Pride.**