Privacy policy
# Privacy Policy
## Introduction
Welcome to CRAFT VASTRA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, register as a reseller or vendor, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
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## Information We Collect
### Personal Information
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Business Information (for vendors and resellers)
- Payment Information (processed securely through payment gateways)
### Non-Personal Information
We may automatically collect:
- Browser Type
- Device Information
- IP Address
- Website Usage Data
- Cookies and Analytics Information
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## How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Communicate order updates
- Improve our products and services
- Manage reseller and vendor registrations
- Send promotional offers and marketing communications
- Prevent fraud and enhance website security
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## Payment Security
CRAFT VASTRA does not store your complete debit card, credit card, UPI, or banking details. Payments are securely processed through trusted third-party payment gateways.
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## Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
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## Information Sharing
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
- Shipping and logistics partners
- Payment gateway providers
- Marketing and analytics service providers
- Government authorities when legally required
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## Data Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your data, no online platform can guarantee complete security.
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## Vendor & Reseller Information
Information submitted through vendor or reseller registration forms will be used solely for evaluating applications, managing partnerships, and business communications.
Submitted documents and business details will remain confidential and will not be shared without consent unless required by law.
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## Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your information where applicable
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
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## Third-Party Links
Our website may contain links to third-party websites. CRAFT VASTRA is not responsible for the privacy practices or content of those external websites.
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## Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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## Policy Updates
CRAFT VASTRA reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.
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## Contact Us
For privacy-related questions or requests, please contact:
📞 WhatsApp: +91 8249365439
🌐 Website: www.craftvastra.in
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### CRAFT VASTRA
**Weave Heritage. Wear Pride.**
Protecting your privacy while delivering authentic Indian craftsmanship with trust and transparency.